Terms of service

Terms of Service

Last Updated: 9 April 2026

Welcome to Batly. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Account Terms

  • You must be at least 18 years old or using the website under supervision of a parent/guardian.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to provide accurate, complete, and current information.
  • We reserve the right to suspend or terminate accounts that violate these terms.

2. Pricing and Payment

  • All prices are listed in INR (₹) unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be made through approved payment methods available on the website.
  • Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that all product details, images, and descriptions are accurate.
  • However, slight variations in color or design may occur due to screen differences or production updates.
  • We do not guarantee that all product descriptions are completely error-free.

4. Order Acceptance

  • Your order is an offer to purchase from us.
  • We reserve the right to accept or reject any order at our discretion.
  • If an order is canceled after payment, a full refund will be processed.
  • We may cancel orders due to stock issues, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

  • We aim to process and ship orders within the timelines mentioned on the website.
  • Delivery times may vary depending on location and external factors.
  • We are not liable for delays caused by courier partners or unforeseen circumstances.
  • Risk of loss passes to you upon delivery.

6. Returns and Refunds

  • Returns are accepted only under the conditions stated in our Return Policy.
  • Products must be unused, unwashed, and in original packaging.
  • Refunds will be processed after inspection and approval of returned items.
  • Shipping charges (if any) may be non-refundable unless the product is defective or incorrect.

7. Prohibited Uses

You agree not to use the website:

  • For any unlawful or fraudulent activity
  • To violate any applicable laws or regulations
  • To transmit harmful code, spam, or malicious content
  • To infringe on our intellectual property or rights

We reserve the right to restrict access for any misuse.

8. Limitation of Liability

  • Batly shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.
  • Our total liability shall not exceed the amount paid by you for the product.
  • We do not guarantee uninterrupted or error-free service.

9. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in [Mumbai, India].