Shipping policy

Shipping Policy

Last Updated: 9 April 2026

Thank you for shopping with Batly. We aim to deliver your orders quickly and smoothly. Please review our shipping policy below.

1. Shipping Methods

We offer the following shipping options:

  • Standard Shipping
  • Express Shipping (if available at checkout)

Shipping options may vary based on your location and availability.

2. Order Processing Time

All orders are processed within 1 - 2 day

  • Orders are processed on business days (Monday to Saturday, excluding public holidays).
  • Orders placed after cutoff time may be processed the next business day.

3. Delivery Timeframes

Estimated delivery times:

  • Standard Shipping:2
  • Express Shipping: 1

Delivery times may vary depending on your location and external factors.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and selected shipping method.
  • Standard shipping cost: 70 Rs.
  • Free shipping may be available on orders above 1200(if applicable).

5. Tracking Information

  • Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
  • You can track your order using the provided tracking link.
  • Tracking updates may take 24–48 hours to reflect after dispatch.

6. Delivery Issues and Delays

While we aim to deliver on time, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • High order volumes
  • Unforeseen circumstances

If your order is significantly delayed, please contact our support team for assistance.

7. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is accurate at checkout.
  • We are not responsible for delays or losses due to incorrect or incomplete addresses.
  • If delivery fails, the order may be returned to us, and re-shipping charges may apply.